Walter is a chat companion that answers guests' questions about your menu, ingredients, and room — the moment they scan the QR code at the table. So your staff can focus on hospitality, not repetition.
Walter lives entirely in the browser — no app downloads, no accounts, no friction between your guest and an answer.
A small card, styled to your room. One tap opens Walter in the guest's browser — no download, no account.
Ingredients, allergens, pairings, hours, the history of the room, popular items, etc. Walter knows your menu, your voice, and your restaurant. Your full menu is always available to guests within the chat.
Walter engages your guests the moment they sit down, handling the FAQs so your tables are order-ready the second a server arrives. Reduce your turn times, maximize your covers, and let your staff focus on what actually drives revenue: upselling the specials and reading the room.
This is the real experience, trained on a sample menu for a fictional Italian trattoria. Ask about ingredients, allergens, or pairings.
Evening — I'm Walter, the floor assistant at Osteria del Borgo. Ask me anything about the menu, the wine, or the room.
Six considerations — one for every question a GM asks before saying yes.
Guest identities aren't stored or shared with any third party — full stop. Restaurant owners retain complete ownership of their data, with transparent access to insights.
Strict multi-tenant isolation ensures your data is never commingled with another customer's.
Every conversation is monitored by intelligent guardrails — protecting your guests and your brand from harmful content and bad actors.
When an ingredient's status is unverified, Walter tells guests to ask a human — keeping safety-critical decisions where they belong.
Choose Walter's tone — sophisticated, casual, witty, or warm — and set a custom greeting so every conversation sounds like your restaurant.
Walter's knowledge comes directly from your menu: items, specials, allergens, and pairings, always reflecting what you actually serve.
Anonymized conversation trends surface the questions, cravings, and concerns that never make it to your staff.
Identify most-asked-about dishes and peak engagement times to make smarter menu and staffing decisions.
We ship improvements continuously, so your guests always experience the best Walter has to offer without any action on your part.
We see ourselves as your long-term technology partner, not a vendor. Your feedback shapes the roadmap directly.
Powered by AWS — state-of-the-art AI models, elastic compute, and cloud-native storage deliver responses that feel like natural conversation.
Infrastructure-as-code architecture enables rapid, flexible onboarding for new restaurant partners.
Provide more details so Walter can get started today.